Frequently Asked Questions

Get answers to common questions about Customized Cut.

During your visit we'll begin with a soothing wash, then discuss your preferences, face shape, and lifestyle. The stylist performs a precision cut, refines details, and finishes with a professional blowout so you leave with a polished, personalized hairstyle and styling tips.

Most appointments last 45 to 75 minutes depending on hair length, complexity, and consultation. If additional services like color or treatments are added, please allow extra time. Our stylists work efficiently to ensure a thorough, unhurried experience.

Yes — reference photos are encouraged. They help communicate shapes, lengths, and styling goals. Your stylist will adapt ideas to suit your hair texture, face shape, and maintenance preferences to create a realistic, flattering version of the look you want.

Absolutely. Our stylists specialize in cutting techniques for straight, wavy, curly, and coily textures. We tailor layering and shaping to enhance natural movement and reduce daily styling time, recommending products and techniques for at-home upkeep and definition.

Frequency depends on your cut and hair growth—typically every 6 to 12 weeks for short styles, 8 to 12 weeks for layered cuts, and 12 to 16 weeks for longer lengths. Your stylist will recommend a personalized schedule during your visit.

Yes — deep conditioning treatments, smoothing treatments, or a gloss can boost shine, manageability, and color vibrancy. Add-ons are tailored to your hair's needs and can be combined during the appointment; your stylist will suggest the best options for lasting results.